Privacy & Data Protection Policy

Effective Date: August 9, 2025

At LifeSmile Dental Group (“we,” “us,” “our”), we are committed to protecting your privacy — whether you’re visiting our website or working with us as a patient. This policy explains how we collect, use, and protect your information.

Website Privacy

We collect minimal information necessary to provide and improve our services:

  • Contact forms: We collect your name, email, phone number, and inquiry details to respond to your request.

  • Cookies: Session cookies are temporary and last until the user closes their browser window. Squarespace, like other websites, relies on browser settings to manage cookie durations. Users can also manually clear cookies from their browser settings. Privacy regulations may require periodic renewal of cookie consent, particularly for non-essential cookies. 

  • Embedded content: Embedded videos, images, or articles may collect data as if you visited the original site. We are not responsible for the privacy practices of those sites. We limit our use of embedded content for this reason.

  • Analytics: We may use analytics to understand website use, but do not share personally identifiable data with analytics providers.

  • Third-party providers: We may use trusted third-party vendors (e.g., web hosting, email services) who access only what is necessary and are bound by confidentiality.

  • Children’s privacy: Our website is not intended for children under 18. We do not knowingly collect data from minors. If we learn we have, we will delete it promptly.

Analytics / Tracking Opt-Out

You can control cookies through your browser settings and block tracking pixels or analytics scripts if desired. If you prefer not to be included in analytics, please contact us and we will provide guidance on how to opt out or disable tracking where possible.

We do not sell or rent personal data. While we do not specifically target EU or California residents, we strive to honor GDPR and CCPA principles where applicable. If you are a resident of California or the EU, you may have additional rights to limit the use of your data. Please reach out if you wish to exercise these rights. We are happy to assist.

Medical / Client Information (HIPAA)

If you are a patient, your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). We may use or disclose your health information for:

  • Treatment coordination (e.g., consultation with other professionals as allowed or required)

  • Billing and payment collection (e.g., submitting information to your insurance company or collecting payment directly)

  • Practice operations (e.g., internal reviews, staff coordination)

  • Required or permitted by law (e.g., reporting suspected abuse or neglect, responding to court orders or subpoenas, preventing serious harm, complying with audits or public health requirements)

All other disclosures require your written authorization. You may revoke authorizations in writing at any time. Please review our HIPAA Privacy Policy for more details.

How We May Contact You

We may contact you to:

  • Provide appointment reminders

  • Share information about treatment or alternatives

  • Offer services that may interest you

  • Collect payments

Email Marketing &Text Opt-Out

Your privacy matters to us. You have the right to opt out of optional communications, marketing messages, or tracking at any time. To make a request, please contact us or use the opt-out links provided in our communications. We will process your request promptly.

If you no longer wish to receive informational or promotional emails, click the “unsubscribe” link at the bottom of our messages, or contact us directly.

Your Privacy Rights

You have the right to:

  • Request limits on certain uses or disclosures

  • Receive communications in alternative ways or at alternative locations

  • Access and request a copy of your protected health or personal data

  • Request corrections to your records if information is inaccurate or incomplete (in writing)

  • Receive an accounting of disclosures

  • Restrict disclosures about services you self-paid for

  • Revoke prior authorizations

  • Request an additional copy of this policy

Data Protection & Breach Response

  • We collect only what is necessary and limit access to authorized personnel.

  • We use encryption where possible in storage and transit.

  • We have strict access controls and confidentiality agreements.

  • In case of a breach, we will assess, mitigate, and notify affected parties as required.

Your Options for Privacy & Tracking

  • You can control cookies through your browser settings.

  • You may block tracking pixels and analytics scripts if desired.

  • We do not sell or rent personal data.

  • While we do not specifically target EU or California residents, we strive to honor GDPR and CCPA principles where applicable. Please reach out to us for privacy requests. We are happy to assist.

Policy Updates

This policy was last updated August 2025. We reserve the right to update it as needed. Material changes will be posted on our site.

Contact Us

If you have any questions, concerns, or privacy requests, please contact us.

Phone: (503) 644-5433

Email: admin@lifesmiledentalgroup.com

Mailing Address: 13305 NW Cornell Road #A, Portland, OR 97229

Summary

  • We protect both your personal and health information.

  • We limit what we collect and how we share it.

  • We respect your rights to access, correct, or delete your data.

  • We are committed to transparency and security.